Privacy Policy

Effective Date: March 31, 2026

1. Who We Are

Matrix Alpha Capital LLC, doing business as Matrix Alpha AI ("we," "us," "our"), provides AI-powered call answering, lead follow-up, appointment booking, and business automation services. This Privacy Policy describes how we collect, use, disclose, and protect your personal information.

2. Information We Collect

We may collect the following personal information:

• Name — your first and last name
• Phone number — mobile or business phone
• Email address
• Business type — the nature of your business
• Communication records — call recordings (with consent), SMS messages, and chat transcripts
• Usage data — how you interact with our website (pages visited, time on site)

3. How We Collect Information

We collect your information through:

• Facebook and Instagram lead forms — when you submit your information through our social media advertising
• Website contact forms — when you request a demo or submit an inquiry on our website
• Phone calls and SMS — when you communicate with us or our AI systems
• Direct interactions — when you email us or provide information during consultations

4. How We Use Your Information

We use your personal information to:

• Follow up with you via SMS text messages
• Contact you by phone calls
• Send you email marketing communications about our services
• Schedule and manage appointment bookings
• Provide and improve our AI consulting and automation services
• Process payments and manage client accounts
• Comply with legal obligations

5. SMS/Text Messaging Disclosures

6. Information Sharing

We do not sell your personal information. We may share your data with the following categories of service providers, under strict data processing agreements:

• GoHighLevel — CRM, SMS messaging, and marketing automation platform
• Retell AI — AI voice agent technology for phone calls
• Meta / Facebook — advertising and lead generation

We may also disclose your information when required by law, regulation, or legal process.

7. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, secure hosting infrastructure, and access controls that limit data access to authorized personnel only.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, maintain our business relationship with you, or as required by applicable law. When your data is no longer needed, we securely delete or anonymize it.

9. Your Rights — Access and Deletion

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data
• Opt out of marketing communications (SMS, email, phone)

To exercise any of these rights, email us at mike@matrixalpha.ai with the subject line "Data Request." We will process your request within 30 days.

10. Cookies

Our website may use cookies and similar tracking technologies for analytics and website functionality. You can manage cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us